Are items ready to wear? Many of our items are ready to made, however our model is slow fashion and there are items made upon order.

If a custom item is placed what is the turn around time? Normal turn around time is based on the following factors: How many pieces, time frame of selection of fabric, measurement intake and detail of work required.

Are custom items refundable? Custom items are not eligible for a refund.

Do you make earrings for special occasions ie; weddings, sorority, special parties and branding for a company? Yes 

Do you sell wholesale orders? Yes, consultations are required for wholesale orders.

Do you do consignment partnerships? Yes. 

Do you provide alteration services? Yes, a consultation is required to ensure that the work needed is within a reasonable scope. 

Are there on going promotions or discounts? Subscribing to the site will ensure that you get the most current promotions. 

Do you have a size guide for your site? Yes, a size chart is located at the bottom of the website. 

How can I contact customer service? Customer service can be reached through the chat box, or by email at info@zurielkingdomcollections.com

How can I track my order? All processed order will receive a tracking number by email.  Please refer to your email for tracking information or reach out to customer service by utilizing the chat box.